Last Updated: December

Introduction

At Zalez, we respect your privacy and are committed to protecting your personal data. This privacy policy explains how we collect, use, and protect your information when you use our platform.

Data Collection

We collect information you provide directly to us, such as when you create an account, use our services, or contact us for support. This may include your name, email address, company information, and usage data.

How We Use Your Data

We use your data to provide and improve our services, communicate with you, process transactions, and comply with legal obligations. We never sell your personal information to third parties.

Data Protection

We implement appropriate security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. Your data is encrypted and stored securely.

Third-Party Services

We may use third-party services to help us operate our platform and provide services to you. These third parties have access to your personal information only to perform specific tasks on our behalf and are obligated not to disclose or use it for any other purpose.

Data Retention

We retain your personal information only as long as necessary to provide you with our services and fulfill the purposes outlined in this privacy policy. When we no longer need your personal information, we will securely delete or anonymize it.

Your Rights

You have the right to access, update, or delete your personal information. You may also request that we limit the processing of your personal information or object to certain processing activities. To exercise these rights, please contact us using the information provided below.

Changes to This Policy

We may update this privacy policy from time to time. When we do, we will post the updated policy on this page and update the "Last Updated" date. We encourage you to review this policy regularly to stay informed about how we protect your information.

Contact Us

If you have any questions about this privacy policy or our data practices, please contact us at privacy@zalez.com.

Terms of Service

Last Updated: December

Acceptance of Terms

By accessing and using the Zalez platform, you accept and agree to be bound by the terms and provision of this agreement. If you do not agree to abide by the above, please do not use this service.

Description of Service

Zalez provides an all-in-one automation platform that unifies sales, support, and customer engagement through AI, workflow orchestration, and real-time data integration. Our services include but are not limited to automated workflows, AI agents, task management, and business process automation.

User Obligations

You agree to use our services only for lawful purposes and in accordance with these Terms. You are responsible for maintaining the confidentiality of your account credentials and for all activities that occur under your account. You must not use our services to engage in any illegal, harmful, or fraudulent activities.

Payment and Billing

Our pricing is outlined on our website and may be updated from time to time. Payment is due according to the billing cycle you select. We reserve the right to suspend or terminate service for non-payment. All fees are non-refundable unless otherwise specified.

Intellectual Property

The Zalez platform and its original content, features, and functionality are and will remain the exclusive property of Zalez and its licensors. The service is protected by copyright, trademark, and other laws. You may not copy, modify, distribute, sell, or lease any part of our services or included software.

Limitation of Liability

In no event shall Zalez, nor its directors, employees, partners, agents, suppliers, or affiliates, be liable for any indirect, incidental, special, consequential, or punitive damages, including without limitation, loss of profits, data, use, goodwill, or other intangible losses, resulting from your use of our service.

Termination

We may terminate or suspend your account and bar access to the service immediately, without prior notice or liability, under our sole discretion, for any reason whatsoever and without limitation, including but not limited to a breach of the Terms.

Modifications to Terms

Zalez reserves the right, at our sole discretion, to modify or replace these Terms at any time. If a revision is material, we will provide at least 30 days notice prior to any new terms taking effect.

Governing Law

These Terms shall be interpreted and governed by the laws of the jurisdiction in which Zalez operates, without regard to its conflict of law provisions. Our failure to enforce any right or provision of these Terms will not be considered a waiver of those rights.

Contact Information

If you have any questions about these Terms of Service, please contact us at legal@zalez.com.